An information processing apparatus includes: a first receiving unit that receives pieces of user information on a plurality of users from a plurality of information processing terminals used by the users; an authentication processing unit that performs authentication processing of the users based on the pieces of user information; a first generating unit that generates screen information on a screen used to operate the information processing apparatus for each of the authenticated users; and a first transmitting unit that transmits the screen information to the information processing terminals used by the users corresponding thereto.