Aspects of the present invention relate to methods, systems and computer products that guarantee the availability of basic services to subscribers during the failure of a Proxy-Profile Gateway. An independent module equipped with monitoring probes for tracking the actual location of the end-customer, an interface for controlling the Gateway availability, and an active SS7 signaling interface are also provided, in order to initiate the recovery procedures, along with a database for storing the relevant information necessary to apply the restoration procedures.