A data recovery system includes a plurality of customer computers to be backed-up, each customer computer running a client software to communicate back-up data files; a system management platform coupled to the client software over the Internet, the system management platform receiving inputs from a web user portal to control operations of the client software and the system management platform to back up the customer computer; and two or more data storage silos, each including: a plurality of storage directors communicating with the client software; and a clustered data storage array.