- Patent Title: Updating a workflow when a user reaches an impasse in the workflow
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Application No.: US14312685Application Date: 2014-06-23
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Publication No.: US09304808B2Publication Date: 2016-04-05
- Inventor: Matthew Scott Davis , David Robert Draeger , Russell Blake Wright
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Konrad, Raynes, Davda & Victor LLP
- Agent David W. Victor
- Main IPC: G06F9/44
- IPC: G06F9/44 ; G06F9/46 ; G06Q10/06 ; G06Q10/10

Abstract:
Provided are a method, system, and article of manufacture for updating a workflow when a user reaches an impasse in the workflow. A workflow program processes user input at a current node in a workflow comprised of nodes and workflow paths connecting the nodes, and wherein the user provides user input to traverse through at least one workflow path to reach the current node. The workflow program processes user input at the current node to determine whether there is a next node in the workflow for the processed user input. The workflow program transmits information on the current node to an analyzer in response to determining that there is no next node in the workflow. The analyzer processes the information on the current node to determine whether there are modifications to the current node. The analyzer transmits to the workflow program an update including the determined modifications to the current node in response to determining the modification.
Public/Granted literature
- US20140304710A1 UPDATING A WORKFLOW WHEN A USER REACHES AN IMPASSE IN THE WORKFLOW Public/Granted day:2014-10-09
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