A vehicle computer system configured to communicate with a mobile device, comprising a wireless transceiver configured to communicate with the mobile device. The vehicle computer system also includes a processor in communication with the wireless transceiver and memory. The processor is configured to monitor activity occurring at the wireless transceiver, receive a message from the wireless transceiver that includes information related to one or more software states of the wireless transceiver, determine an error has occurred at the wireless transceiver, save the information related to the one or more software states of the wireless transceiver in the memory, and send the information related to the one or more software states.