An information processing apparatus including a first communication interface for individually communicating with a plurality of communication terminals without involvement of a public network and a second communication interface for communicating with involvement of a public network, wherein the apparatus provides services, via the first communication interface or via the first communication interface and the second communication interface, to a plurality of communication terminals that perform communication via the first communication interface, manages information regarding a communication interface used by each service and information regarding the service provided, and controls communication performed with the first and the second communication interfaces based on the managed information. When disconnection of communication performed with either one of the first and the second communication interfaces has been detected, the apparatus performs control relating to disconnection of communication performed with the communication interface in which disconnection was not detected based on the managed information.