Invention Grant
- Patent Title: Automated service level management system
- Patent Title (中): 自动化服务水平管理系统
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Application No.: US11454733Application Date: 2006-06-16
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Publication No.: US09311611B2Publication Date: 2016-04-12
- Inventor: Myles Suer , Barbara Newton , David Baron , Michael Lazarus
- Applicant: Myles Suer , Barbara Newton , David Baron , Michael Lazarus
- Applicant Address: US TX Houston
- Assignee: Hewlett Packard Enterprise Development LP
- Current Assignee: Hewlett Packard Enterprise Development LP
- Current Assignee Address: US TX Houston
- Agency: Hewlett Packard Enterprise Patent Department
- Main IPC: G06Q10/10
- IPC: G06Q10/10 ; G06Q10/06 ; G06Q30/06 ; G06Q10/08
Abstract:
A method for service level management comprises identifying connected enterprise application components and, under control of an automated system, relating historical performance for the connected enterprise application components and electronically creating a service level agreement based on the historical performance relation.
Public/Granted literature
- US20070294406A1 Automated service level management system Public/Granted day:2007-12-20
Information query
