The exemplary embodiments include a method to perform, based on at least one of hypertext transport protocol and non-hypertext transport protocol traffic tests failing, sending an hypertext transport protocol message to a subscription remediation server URI that carries a package1 message, receiving an hypertext transport protocol response from the subscription mediation server with a package2 message, and automatically replacing a password with a new value, automatically initiating creation of a new client certificate, or launching a browser to a URI provided in the response to enable user intervention. In addition, to receive an access request from a device, determining whether credentials are valid, and if the credentials are determined valid, sending an access-accept message with a success indication, and if the credentials are determined not valid, sending an access-accept message with a success indication and an indication that access by the device is limited to only a subscription remediation server.