Invention Grant
- Patent Title: System and method for communications routing
- Patent Title (中): 通信路由的系统和方法
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Application No.: US14181084Application Date: 2014-02-14
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Publication No.: US09325718B2Publication Date: 2016-04-26
- Inventor: Christopher J. DeBenedictis , Albert R. Subbloie, Jr. , Paul Schmidt , Charles Gamble
- Applicant: Christopher J. DeBenedictis , Albert R. Subbloie, Jr. , Paul Schmidt , Charles Gamble
- Applicant Address: US CT Orange
- Assignee: TANGOE, INC.
- Current Assignee: TANGOE, INC.
- Current Assignee Address: US CT Orange
- Agency: St Onge Steward Johston and Reens LLC
- Main IPC: H04L12/707
- IPC: H04L12/707 ; G06F21/60 ; H04L29/06

Abstract:
Provided is a system which allows a user to efficiently locate and contact those individuals the user would like to communicate with. The system can also collect or access data about users in order to determine the best contact point to use at a particular time. Some of the data may include information pertaining to a user's appointments, schedule, activities, location and/or contact point usage. The system can monitor the data and may determine an individual's usage patterns in order to select or suggest contact points that are the best to contact a particular user at a particular time. The system may also determine or receive settings that allow for the routing of communications to particular contact points based on how the user receiving the communication would prefer to be contacted. Further, the system may securely route sensitive communications and prevent or limit forwarding of the sensitive information.
Public/Granted literature
- US20150040244A1 System And Method For Communications Routing Public/Granted day:2015-02-05
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