A method is provided in one example embodiment and includes identifying an Internet protocol (IP) address for a serving gateway; establishing a link between the serving gateway and a congestion notification element; monitoring packets in order to identify whether a differentiated services code point (DSCP) bit has been set in the packets; determining that a threshold associated with congestion in a network has been exceeded; and communicating a signal to the serving gateway associated with the congestion. The serving gateway can be configured to correlate the congestion with identifiers associated with end users operating in the network, where the serving gateway communicates a signal to a network element to reduce the congestion.