Invention Grant
US09338297B2 Setup application for generating custom code 有权
安装应用程序来生成自定义代码

Setup application for generating custom code
Abstract:
Contact centers often employ a number of in-memory processes as one means of providing fast and efficient data processing. In-memory processes produce messages for reports or as inputs to other processes. While every available message producing option may be turned on, the processing overhead may be burdensome on even the most powerful computing platforms. As a result, contact centers selectively activate the production of messages. Furthermore, errors and/or inefficiencies may exist when a message produced is either not used or not producing the message content expected. Similarly, messages may be expected but the production of such a message has not been enabled and/or has been disabled, possibly inadvertently. By being able to apply a semantic level change, which in turn is mapped to individual reporting elements of reporting objects, the reporting objects may be modified and/or optimized to produce the desired data without requiring a programming to manually implement such changes.
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