Invention Grant
US09350824B2 Social device service and support via automatic group association
有权
通过自动组织协会进行社交设备服务和支持
- Patent Title: Social device service and support via automatic group association
- Patent Title (中): 通过自动组织协会进行社交设备服务和支持
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Application No.: US13603453Application Date: 2012-09-05
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Publication No.: US09350824B2Publication Date: 2016-05-24
- Inventor: Yasantha N. Rajakarunanayake , Jeyhan Karaoguz , Wael William Diab , James D. Bennett , Harry S. Tyson, Jr.
- Applicant: Yasantha N. Rajakarunanayake , Jeyhan Karaoguz , Wael William Diab , James D. Bennett , Harry S. Tyson, Jr.
- Applicant Address: US CA Irvine
- Assignee: Broadcom Corporation
- Current Assignee: Broadcom Corporation
- Current Assignee Address: US CA Irvine
- Agency: Garlick & Markison
- Agent Bruce E. Garlick
- Main IPC: H04L29/08
- IPC: H04L29/08 ; G06Q50/00 ; H04W4/12 ; G06Q10/10 ; H04W4/20

Abstract:
A social networking system offers a variety of device service and support functions via automated social network (SNET) group associations. Such functions can include, for example, device registration and warranty services, update and upgrade services, maintenance and testing services, resource utilization reporting services, cloning services, usage tutorials and user group interactions, targeted advertising, etc. In various embodiments, support services may be offered upon automated docking of a social device with a SNET group, such as a manufacturer's SNET group. Selection of available services may be automated based on device profile data. Alternatively, services may be manually selected through a user interface provided by a member device or support service. In other embodiments, all or portions of a first device may be cloned on a second device, either on a persistent or temporary basis.
Public/Granted literature
- US20130091216A1 Social Device Service and Support Via Automatic Group Association Public/Granted day:2013-04-11
Information query