A web-based service which provides a notification such an email to a user to facilitate managing the recording of broadcast content using a personal video recorder (PVR). The user can agree to participate in the service in exchange for emails which can provide information such as a summary of programs recorded over a few days, missed recordings, and scheduling conflicts. The notification can include targeted recommendations, targeted advertising and information about recording habits of members of a social network of the user. A notification can be provided on an urgent basis if program schedule conflicts or hardware or software problems with the user's equipment are detected. The user's equipment can include a PC-based PVR, or a PC which communicates with a separate PVR device. PC-related information such as events thrown can also be reported up to the web service.