Systems and methods of classifying structured and/or unstructured data. Hierarchical categorization is used when evaluating and providing data services. For instance, service level objectives may contain sub-levels associated with additional service level objectives. This hierarchal system enables an entity to create a more efficient structure for managing and mapping service level objectives to the various services offered by a data center or by service providers associated with a network. Higher service level objectives are groupings of sub service level objectives. Decisions for each data object can be made independently and the hierarchical arrangement enables conflicting service levels to be resolved. An entity can adequately categorize its data, thereby allowing the entity to better maintain and service the data according to its needs using an information management system.