Invention Grant
US09361882B2 Supervisor training terminal and monitor for voice-driven applications
有权
主管培训终端和语音驱动应用程序监视器
- Patent Title: Supervisor training terminal and monitor for voice-driven applications
- Patent Title (中): 主管培训终端和语音驱动应用程序监视器
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Application No.: US12115858Application Date: 2008-05-06
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Publication No.: US09361882B2Publication Date: 2016-06-07
- Inventor: Michael J. Ressler , Eric W. Stark , Peter A. Wilton
- Applicant: Michael J. Ressler , Eric W. Stark , Peter A. Wilton
- Applicant Address: US PA Pittsburgh
- Assignee: Vocollect, Inc.
- Current Assignee: Vocollect, Inc.
- Current Assignee Address: US PA Pittsburgh
- Agency: Additon, Higgins & Pendleton, P.A.
- Main IPC: G06F17/28
- IPC: G06F17/28 ; H04R1/10 ; G08B5/36 ; G10L15/22 ; G10L13/04

Abstract:
A system for supervising an operator in a speech-driven environment includes an operator terminal configured for running a bi-directional speech task with an operator in a first spoken language wherein the speech task includes a plurality of successive nodes that are encountered by the operator, indicating progress through the task. A supervisor terminal is configured for running a bi-directional speech task with a supervisor in a second spoken language that is different from the first spoken language. A communication link exists between the operator terminal and supervisor terminal for communicating information therebetween. The operator terminal communicates, to the supervisor terminal, information regarding progress through the operator terminal speech task. The supervisor terminal progresses through the supervisor terminal speech task synchronized with the progress of the operator terminal speech task. A monitor is configured for displaying the operator's node-by-node progression upon receipt of speech data from said operator terminal.
Public/Granted literature
- US20090281785A1 SUPERVISOR TRAINING TERMINAL SYSTEM AND METHOD FOR VOICE-DRIVEN APPLICATIONS Public/Granted day:2009-11-12
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