Invention Grant
- Patent Title: Monitoring voice over internet protocol (VoIP) quality during an ongoing call
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Application No.: US14609550Application Date: 2015-01-30
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Publication No.: US09386145B2Publication Date: 2016-07-05
- Inventor: Haytham Assem , Jonathan Dunne , James P. Galvin, Jr. , Patrick J. O'Sullivan
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agent Ryan Lewis; Arnold B. Bangali
- Main IPC: H04M3/22
- IPC: H04M3/22 ; H04L12/26 ; H04W24/02 ; H04M3/42 ; H04M7/00

Abstract:
A method for calculating a mean opinion score (MOS) during an ongoing Voice over Internet Protocol (VoIP) call is provided. The method may include determining a time delay between a VoIP source and a VoIP destination connected by a communications network. A start recording message is sent from the VoIP source to the VoIP destination. A first recorded call sample from the VoIP source and a second recorded call sample from the VoIP destination are generated, whereby the first and the second recorded call sample are generated with a recording delay value corresponding the determined time delay for synchronizing the first and the second recorded call sample. Using an intrusive call quality measurement, a first MOS value is calculated based on the first and the second recorded call sample. Using a non-intrusive call quality measurement, a second MOS value is calculated based on the first MOS value.
Public/Granted literature
- US20160028882A1 MONITORING VOICE OVER INTERNET PROTOCOL (VoIP) QUALITY DURING AN ONGOING CALL Public/Granted day:2016-01-28
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