A computer-based communications management system for managing multiple requests made by different users, in abstract or generalized formats, for data to be provided by various systems of interest. This computerized system is programmed to perform operations which ensure that requests from different users do not interfere with each other and that all information requested from the systems of interest is retrieved without missing or additional (i.e., not requested) information. Additionally, the system accommodates the functional differences between various systems of interest, and also uses relevant related data from other systems of interest to achieve greater data usefulness.