- Patent Title: Automated passcode recovery in an interactive voice response system
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Application No.: US14058795Application Date: 2013-10-21
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Publication No.: US09407765B2Publication Date: 2016-08-02
- Inventor: Anita H. Simpson
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Myers Bigel & Sibley, P.A.
- Main IPC: H04M1/64
- IPC: H04M1/64 ; H04M3/493 ; G06Q20/40 ; H04M3/38
Abstract:
The preferred embodiments of the present invention include providing automated passcode recovery in an interactive voice response system by providing to a caller an automated passcode recovery question and processing a caller answer to the automated passcode recovery question to authenticate the caller.
Public/Granted literature
- US20140044245A1 Automated Passcode Recovery in an Interactive Voice Response System Public/Granted day:2014-02-13
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