Invention Grant
US09413893B2 System, method, apparatus, and computer program product for providing mobile device support services
有权
用于提供移动设备支持服务的系统，方法，设备和计算机程序产品
- Patent Title: System, method, apparatus, and computer program product for providing mobile device support services
- Patent Title (中): 用于提供移动设备支持服务的系统，方法，设备和计算机程序产品
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Application No.: US13835206Application Date: 2013-03-15
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Publication No.: US09413893B2Publication Date: 2016-08-09
- Inventor: Cameron E. Hurst , Cassandra G. Conrad
- Applicant: Assurant, Inc.
- Applicant Address: US NY New York
- Assignee: Assurant, Inc.
- Current Assignee: Assurant, Inc.
- Current Assignee Address: US NY New York
- Agency: Alston & Bird LLP
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/523 ; G06Q10/00 ; G06F11/07 ; H04W24/04 ; H04L12/24 ; H04L29/08 ; H04W4/00 ; G06Q40/08
Abstract:
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
Public/Granted literature
- US20140024348A1 SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING MOBILE DEVICE SUPPORT SERVICES Public/Granted day:2014-01-23
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