An information processing method and a communication system, the method includes: first the communication system receiving inquiry information of a first communication client in the communication system according to a preset rule, and sending the inquiry information to M communication clients of a plurality of communication clients, wherein the M communications clients can be communication clients specified by a first client or another client; then receiving M feedbacks returned by the M communication clients, and processing the M feedbacks to obtain a statistical result, finally sending the obtained statistical result to the first communication client, that is, the information initiating end. Therefore, when the user needs to contact a plurality of persons, after sending inquiry information to a system, the system returns a unified result to the client, thereby reducing the user's operation process, lessening working power consumption of electronic devices, and saving the user's time.