A method and system for managing incoming phone calls to a user device using a computer device coupled to a database are provided. The method includes storing in a memory, a plurality of category rules, the category rules associated with parameters of a phone call incoming to a user device, receiving an incoming phone call, comparing parameters of the incoming phone call with at least some of the category rules, assigning each incoming phone call to a category associated with one of the plurality category rules based on the comparison, and automatically, responding to the phone call based on an action specified by the category rules of the assigned category.