Techniques are described to substantially reduce a return of wrong DVD or return of a right DVD in an improperly sized DVD case to a DVD rental kiosk. An RFID tag on the DVD, as well as an RFID tag on the case, are sensed external to the kiosk. A controllable shutter normally closes the return slot and is driven open only upon detecting the correct predetermined condition or conditions. A supplemental camera may be employed to detect if a single DVD in its case is being placed proximate the return slot by the user. Help screens are employed as part of the above described system to reduce potential customer frustration from returning a DVD to the wrong DVD rental kiosk and the like.