The initiation of a reload event by a user of a client-side application who requests a web resource from a server is an implicit indication that the user is dissatisfied with at least some aspect of the loading of the web resource by the client-side application. Information regarding the operational condition of the application at the time of a reload event may be instructive in identifying any issues or deficiencies exist regarding the web resource, the client-side application or the server. Code for displaying the web page may include one or more detection scripts which instruct the client-side application and/or the server-side application to detect a reload event, to capture the information upon the initiation of the reload event and to transfer the captured information back to the server, where the information may be compared against thresholds or tolerances to determine whether any such issues or deficiencies exist.