Invention Grant
- Patent Title: Personalized, automated receptionist
- Patent Title (中): 个性化,自动化接待员
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Application No.: US14750274Application Date: 2015-06-25
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Publication No.: US09552512B2Publication Date: 2017-01-24
- Inventor: Shang Q. Guo , Christopher P. Jones , Jonathan Lenchner , Nathan Masters , Daniel A. Mazzella , James A. Oravec
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ryan, Mason & Lewis, LLP
- Main IPC: G06K9/00
- IPC: G06K9/00 ; G06F21/62 ; G06K9/66 ; G06N5/04 ; G06N99/00 ; G10L13/00 ; G10L15/22 ; G10L15/26

Abstract:
Methods, systems, and computer program products for creating a personalized, automated, receptionist are provided herein. A method for providing an automated receptionist for a host user includes obtaining one or more images of a work environment of the host user; processing the one or more images to determine if a visitor is present in the work environment; and if the visitor is determined to be present in the work environment, notifying the host user that the visitor is present in the work environment, wherein at least one of the steps are performed by at least one hardware device. The method may be initiated, for example, when the host user is not present in the work environment. The automated receptionist can optionally (i) provide a greeting to the visitor; (ii) enable communication between the visitor and the host user; and/or (iii) provide one or more information items to the visitor when the host user is not present.
Public/Granted literature
- US20160188961A1 Personalized, Automated Receptionist Public/Granted day:2016-06-30
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