Invention Grant
US09577843B2 Method and system to route a VoIP call to a representative at a provider's site
有权
将VoIP呼叫路由到提供商现场的代表的方法和系统
- Patent Title: Method and system to route a VoIP call to a representative at a provider's site
- Patent Title (中): 将VoIP呼叫路由到提供商现场的代表的方法和系统
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Application No.: US11640651Application Date: 2006-12-18
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Publication No.: US09577843B2Publication Date: 2017-02-21
- Inventor: Erik Anderson Stuart
- Applicant: Erik Anderson Stuart
- Applicant Address: US CA San Jose
- Assignee: PAYPAL, INC.
- Current Assignee: PAYPAL, INC.
- Current Assignee Address: US CA San Jose
- Agency: Maschoff Brennan
- Main IPC: H04L12/66
- IPC: H04L12/66 ; H04M7/00
Abstract:
A method and system to contact a provider are described. The system may include a communication module to detect a voice over Internet protocol (VoIP) call to a seller; a suitable representative associated with the seller; a decision module to determine, utilizing the detected VoIP call to the seller; and a call routing module to route the VoIP call to the suitable representative.
Public/Granted literature
- US20080144802A1 Method and system to route a VoIP call to a representative at a provider's site Public/Granted day:2008-06-19
Information query
