A method for suppressing messages from a medical system in a remote maintenance center during maintenance work includes generating an item of start information that indicates a start of the maintenance work on the medical system. The method also includes transmitting the start information to the remote maintenance center, and generating an item of end information that indicates an end of the maintenance work on the medical system. The method includes transmitting the end information to the remote maintenance center and suppressing the messages that are sent from the medical system to the remote maintenance center in a time between the start information and the end information, in the remote maintenance center.