Methods and apparatus for facilitating a locate and/or marking operation by assessing risk associated with the locate and/or marking operation. A communication interface receives a locate request ticket generated by a one-call center. A processor parses the locate request ticket to extract ticket information obtained from the locate request ticket. The processor further performs a statistical analysis of historical information that is selected based on the ticket information and includes historical damage reports for underground facility infrastructure and/or historical records of previously completed locate request tickets. At least one risk designation is assigned to the locate request ticket based on the statistical analysis of the historical information. The risk designation is transmitted or stored to facilitate clearing the locate request ticket and/or dispatching a locate technician to perform the locate and/or marking operation.