Invention Grant
US09596346B1 Method for decoupling caller routing services and off-net data acquisition
有权
去耦呼叫路由服务和非网络数据采集的方法
- Patent Title: Method for decoupling caller routing services and off-net data acquisition
- Patent Title (中): 去耦呼叫路由服务和非网络数据采集的方法
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Application No.: US15167191Application Date: 2016-05-27
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Publication No.: US09596346B1Publication Date: 2017-03-14
- Inventor: Matthew Racine , Douglas Smith
- Applicant: 800 RESPONSE INFORMATION SERVICES LLC
- Applicant Address: US VT Burlington
- Assignee: 800 RESPONSE INFORMATION SERVICES LLC
- Current Assignee: 800 RESPONSE INFORMATION SERVICES LLC
- Current Assignee Address: US VT Burlington
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/06 ; H04M3/42 ; H04M3/493

Abstract:
Call routing system and method for routing calls based upon an initiator's current location in a wireless communications network. The call routing system includes an interface to receive incoming communications directed to an identifier identifying different geographic locations of destination party. Interactive unit interacts with off-network providers. Call routing process is created to determine, based on the current location of the initiator, which geographic location to direct the communication and gateway mediation process is created to inquire from off-network service the current location of the initiator, to receive location data related to the initiator's current location, and to return the received location data to the call routing process. Interactive unit is configured to terminate communication to geographic location of the destination party based on the initiator's current location. Incoming communication and terminating communication are bridged at interactive unit.
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