A system and method for a system for communicating with a user device includes a first transport processing system and a second transport processing system. The system also includes a software download manager that monitors a first transport processing system communicating a software image, generates a first announcement for the software image, communicates the first announcement to the user device, determines a failure of the first transport processing system, discontinues the first announcement for the software image in response to the failure and communicating the software image through the second transport processing system.