Invention Grant
- Patent Title: Systems and methods for conducting transactions with a customer using text messages
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Application No.: US14860892Application Date: 2015-09-22
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Publication No.: US09607345B1Publication Date: 2017-03-28
- Inventor: Chad David Hendren , Kenneth A. Darby , James Frazer , Steven Gass , Sandra Stetich
- Applicant: West Corporation
- Applicant Address: US NE Omaha
- Assignee: West Corporation
- Current Assignee: West Corporation
- Current Assignee Address: US NE Omaha
- Agency: Raffi Gostanian
- Main IPC: G06Q50/18
- IPC: G06Q50/18 ; H04W4/14 ; G06Q30/02 ; G06Q30/06 ; H04N21/41 ; H04N21/472 ; H04N21/2543 ; H04M3/42

Abstract:
The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
Information query