Invention Grant
- Patent Title: Customer identification through voice biometrics
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Application No.: US15180458Application Date: 2016-06-13
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Publication No.: US09607621B2Publication Date: 2017-03-28
- Inventor: David Karpey , Mark Pender
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agency: Banner & Witcoff, Ltd.
- Agent Michael A. Springs
- Main IPC: G10L15/00
- IPC: G10L15/00 ; G10L17/26 ; G10L17/24 ; H04M3/493 ; G07C9/00 ; G10L15/26 ; G10L21/00

Abstract:
Systems and methods for determining an identity of an individual are provided. Audio may be received that includes a key phrase spoken by the individual, and the key phrase may include an identifier spoken by the individual. A key phrase voice print and key phrase text corresponding to the audio may be obtained. The key phrase text may include text corresponding to the identifier spoken by the individual. Voice prints may be retrieved based on the text corresponding to the identifier, and the voice prints may be provided to a voice biometric engine for comparison to the key phrase voice print. The individual may be authenticated based on a comparison of the key phrase voice print to the voice prints. The identifier may include a first name and a last name of the individual.
Public/Granted literature
- US20160300576A1 Customer Identification Through Voice Biometrics Public/Granted day:2016-10-13
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