A system for analyzing performance data associated with a mail processing device includes a reporting module operable to receive, over a network, first data related to the operation of a mail processing device at one of a plurality of mail processing sites, wherein each of the plurality of mail processing sites is associated with a database accessible over the network, store the first data in a database associated with the mail processing site of the mail processing device, receive, over the network, second data identifying filter criteria for the first data, filter, using a processor, the first data with the second data, generate, using a processor, a report based on the filtered first data, and communicate the report over the network.