Invention Grant
- Patent Title: Acquiring and correlating web real-time communications (WEBRTC) interactive flow characteristics, and related methods, systems, and computer-readable media
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Application No.: US13955023Application Date: 2013-07-31
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Publication No.: US09614890B2Publication Date: 2017-04-04
- Inventor: Harvey Waxman , John H. Yoakum
- Applicant: Avaya Inc.
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Sheridan Ross P.C.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/08 ; H04L29/06

Abstract:
Embodiments include acquiring and correlating Web Real-Time Communications (WebRTC) interactive flow characteristics, and related methods, systems, and computer-readable media. In one embodiment, a method for acquiring and correlating characteristics of WebRTC interactive flows comprises receiving, by an acquisition agent of a WebRTC client executing on a computing device, a peer connection initiation dialog for establishing a WebRTC interactive flow. The method further comprises determining, by the acquisition agent, one or more characteristics of the WebRTC interactive flow based on the peer connection initiation dialog. The method additionally comprises receiving, by a correlation agent, the one or more characteristics of the WebRTC interactive flow from the acquisition agent, and storing the one or more characteristics of the WebRTC interactive flow. The method also comprises correlating, by the correlation agent, one or more stored characteristics, and generating, by the correlation agent, one or more interaction records based on the correlating.
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Information query