Invention Grant
- Patent Title: Providing a phone call which indicates context to a call receiving device
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Application No.: US15064000Application Date: 2016-03-08
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Publication No.: US09614956B2Publication Date: 2017-04-04
- Inventor: Viral V. Carpenter , Sneha Sachidananda , Yiming Li , Scott Ross
- Applicant: Citrix Systems, Inc.
- Applicant Address: US FL Fort Lauderdale
- Assignee: GetGo, Inc.
- Current Assignee: GetGo, Inc.
- Current Assignee Address: US FL Fort Lauderdale
- Agency: BainwoodHuang
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/06 ; H04M3/42 ; H04M3/02 ; G06F3/0482 ; G06F3/0484 ; G06F17/30

Abstract:
A technique provides a phone call from a caller device operated by a human caller to an answerer device operated by a human answerer. The technique involves receiving a call request from the caller device. The call request includes a call button identifier which uniquely identifies a browser call button which is rendered on the caller device to the caller. The technique further involves identifying a source phone number based on the call button identifier. The technique further involves placing a call communication to the answerer device operated by the human answerer. The call communication indicates the source phone number as a source of the call communication. Accordingly, if the answerer device already has the context of associated with the source phone number already saved (e.g., in a contact list), the answerer device is able to automatically display that context in response to the call.
Public/Granted literature
- US20160323441A1 PROVIDING A PHONE CALL WHICH INDICATES CONTEXT TO A CALL RECEIVING DEVICE Public/Granted day:2016-11-03
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