Customer initiated tenant operations are presented that are provided within a work center of a client cloud application. System supported tenant operations combined with automatic validations and determinations are exposed directly to the customer via the work center. Customers are able to coordinate and initiate tenant operations using a specific work center called a service control center, which is added to other work centers that build the cloud enterprise applications or products the customers are using. The enterprise application embedded service control center is connected to a central service control center, which is located in a service provider cockpit system. The central service control center enables the execution of customer specific tenant operations that are tailored to the customer's landscape and guarantees the tenant isolation.