Invention Grant
- Patent Title: Caller authentication
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Application No.: US14516177Application Date: 2014-10-16
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Publication No.: US09621722B2Publication Date: 2017-04-11
- Inventor: Michael Krack , Jeffrey Wong , Wayne Wong , Jai Pugalia
- Applicant: Avaya Inc.
- Applicant Address: US CA Santa Clara
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Sheridan Ross P.C.
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M3/42 ; H04M3/436 ; H04M3/523 ; H04M3/51

Abstract:
In order to authenticate a caller, a callee generates a code, such as, an alphanumeric code that is sent to a code manager via an electronic communication channel. The generated code is for authenticating a caller in a communication session to be made by the caller to the callee. The code manager stores the code in a memory. After the communication session has been initiated from the caller to the callee and then established, the code is sent to the callee so the callee can verify the caller is authentic.
Public/Granted literature
- US20160112562A1 CALLER AUTHENTICATION Public/Granted day:2016-04-21
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