Invention Grant
- Patent Title: Integrating and searching electronic communications received from a plurality of different communication platforms
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Application No.: US15058326Application Date: 2016-03-02
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Publication No.: US09626418B2Publication Date: 2017-04-18
- Inventor: Rajesh Radhakrishnan
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Keohane & D'Alessandro PLLC
- Agent Maeve M. Carpenter; Madeline F. Schiesser
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F17/30 ; H04L12/24 ; H04L12/58

Abstract:
Embodiments described herein provide approaches for integrating and searching electronic communications received from a plurality of different communication platforms. Specifically, a consolidated communication/messaging platform integrates and consolidates bi-directional communications/messages from individuals, groups, or other entities from various channels (e.g., text messaging, instant messaging, social networking platforms, e-mail, and the like), and enables end users to search and locate content or substance of a specific communication via a user interface and locally stored repository.
Public/Granted literature
Information query