Methods and systems for mapping repair orders within a database
Abstract:
Methods and systems for mapping repairs orders within a database are described. Mapping a repair order can include generating a searchable data record with multiple data record fields. Each data record field can include a term located on the repair order or a standard term associated with the term on the repair order. In order to retrieve repair orders from the database, the data records can be searched using search criteria that match standard terms storable in the data record fields. Although the repair orders can be searched to find repair orders with terms that match the search criteria, the search may be carried our more efficiently (e.g., quicker) by searching the data records instead of the repair orders. One or more repairs orders can be associated with real-fix tips. Phrases of the real-fix tips can be selected automatically based, for example, or RO terms recited on the repair orders.
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