Invention Grant
- Patent Title: System and method for managing targeted social communications
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Application No.: US14340919Application Date: 2014-07-25
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Publication No.: US09639902B2Publication Date: 2017-05-02
- Inventor: John Thomas Huehn , Omar Zia Khan
- Applicant: IN THE CHAT COMMUNICATIONS INC.
- Applicant Address: CA Waterloo, Ontario
- Assignee: IN THE CHAT COMMUNICATIONS INC.
- Current Assignee: IN THE CHAT COMMUNICATIONS INC.
- Current Assignee Address: CA Waterloo, Ontario
- Agency: Norton Rose Fulbright Canada LLP
- Agent Niall Cooney
- Main IPC: G06F15/18
- IPC: G06F15/18 ; G06Q50/00 ; G06N99/00

Abstract:
A system and method are provided for targeting customers through social networks. Social media data of interest associated with a plurality of social media objects are extracted from at least one social networking platform. The social media data of interest are stored. The social media data are classified according to pre-defined categories. Based on the classifying, a subset of the plurality of social media objects relevant to a campaign targeting customers is identified. At least one social media object of the subset of social media objects is presented to a user in a form adapted to facilitate user action on the at least one social media object.
Public/Granted literature
- US20150032675A1 SYSTEM AND METHOD FOR MANAGING TARGETED SOCIAL COMMUNICATIONS Public/Granted day:2015-01-29
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