A network management application receives input from a subscriber operating a computer device to add a new wireless access point to a network environment. The input specifies a geographical location in which the subscriber requests installation of the new wireless access point in the network environment. The network management application produces a message to include the geographical location as specified by the input. The message indicates that the subscriber requests installation of the new wireless access point at the geographical location. The network management application initiates transmission of the message from the computer device to an aggregator resource at a remote location. A service provider analyzes installation request information produced by the aggregator resource to determine where to install one or more new wireless access points in the network environment.