Invention Grant
- Patent Title: Automated system and method for knowledge transfer, end user support and performance tracking during a life cycle of enterprise applications
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Application No.: US13962039Application Date: 2013-08-08
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Publication No.: US09652266B2Publication Date: 2017-05-16
- Inventor: Ravi Ramamurthy
- Applicant: EPIANCE SOFTWARE PVT. LTD.
- Applicant Address: IN Bangalore, Karnataka
- Assignee: EPIANCE SOFTWARE PVT. LTD.
- Current Assignee: EPIANCE SOFTWARE PVT. LTD.
- Current Assignee Address: IN Bangalore, Karnataka
- Agency: Global IP Services, PLLC
- Agent Prakash Nama
- Priority: IN3268/CHE/2012 20120808
- Main IPC: G06F9/45
- IPC: G06F9/45 ; G06F9/455 ; G06Q10/06 ; B25J9/16 ; G06F17/50

Abstract:
An automated system and method for knowledge transfer, end user support and performance tracking during a life cycle of an enterprise application are disclosed. In one embodiment, knowledge information associated with the enterprise application is captured. Further, a simulated enterprise application is created based on the captured knowledge information. In addition, the end users are allowed to use the simulated enterprise application and actual performance of the simulated enterprise application is tracked.
Public/Granted literature
Information query