Invention Grant
- Patent Title: Systems and methods for informing virtual agent recommendation
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Application No.: US13710678Application Date: 2012-12-11
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Publication No.: US09659298B2Publication Date: 2017-05-23
- Inventor: Timothy Lynch , Kenneth S. Harper , Carey Radebaugh
- Applicant: Timothy Lynch , Kenneth S. Harper , Carey Radebaugh
- Applicant Address: US MA Burlington
- Assignee: Nuance Communications, Inc.
- Current Assignee: Nuance Communications, Inc.
- Current Assignee Address: US MA Burlington
- Agency: Wolf, Greenfield & Sacks, P.C.
- Main IPC: G06F15/173
- IPC: G06F15/173 ; G06Q30/00 ; H04M3/493 ; H04M7/00 ; G10L15/18
Abstract:
Systems, methods, and apparatus for use in connection with at least one virtual agent. In some embodiments, at least one virtual agent is programmed to: identify a relationship between at least two persons; and make a recommendation for the at least two persons based at least in part on the relationship between the at least two persons.
Public/Granted literature
- US20140164312A1 SYSTEMS AND METHODS FOR INFORMING VIRTUAL AGENT RECOMMENDATION Public/Granted day:2014-06-12
Information query
