Intelligent services are provided in a storage network using intelligent service modules that can be cabled to a switch external to the switch chassis and yet be managed as part of the switch's logical domain. Data and management communications between the intelligent service module and the core switch are provided through a “soft-backplane” implemented using in-band communications through cabling attached between the switch and the intelligent service module rather than through a hardwired backplane within the chassis. Management communications from management software is directed to the switch, which handles the management functions relating to the intelligent service module or forwards the management requests to the intelligent service module for processing.