Invention Grant
- Patent Title: System and method for identifying operational disruptions in mobile computing devices
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Application No.: US14660736Application Date: 2015-03-17
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Publication No.: US09661490B2Publication Date: 2017-05-23
- Inventor: George Huang
- Applicant: Future Dial, Inc.
- Applicant Address: US CA Sunnyvale
- Assignee: FUTURE DIAL, INC.
- Current Assignee: FUTURE DIAL, INC.
- Current Assignee Address: US CA Sunnyvale
- Agency: Greenberg Traurig, LLP
- Main IPC: G06F11/30
- IPC: G06F11/30 ; H04W8/20 ; H04L12/24 ; G06F11/07 ; G06F11/22 ; G06F11/14 ; H04W8/24 ; G06F11/34

Abstract:
A system and method for discovering fault conditions such as conflicts between applications and an operating system, driver, hardware, or a combination thereof, installed in mobile computing devices uses a mobile device running a diagnostic application. A list of applications that were launched or installed during a time period prior to an operational disruption is retrieved. A data table of combinations of incompatible programs and drivers is used to analyze the list of the applications that were launched or installed to create a list of potential fault-causing interactions due to software incompatibilities of software installed in the mobile computing device. A knowledge database is updated with data identifying at least one of the potential fault-causing interactions. Further disclosed is a computer program that identifies hardware-created or software-created problems and operational disruptions in mobile computing devices by collecting data on incompatibilities in particular mobile computing devices on the internet.
Public/Granted literature
- US20150205656A1 SYSTEM AND METHOD FOR IDENTIFYING OPERATIONAL DISRUPTIONS IN MOBILE COMPUTING DEVICES Public/Granted day:2015-07-23
Information query