Invention Grant
- Patent Title: Automated service management
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Application No.: US15267240Application Date: 2016-09-16
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Publication No.: US09665992B2Publication Date: 2017-05-30
- Inventor: Ben Z. Akselrod , Anthony Di Loreto , Brett G. King , Steve McDuff , Kyle Robeson
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: Internaitonal Business Machines Corporation
- Current Assignee: Internaitonal Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent John W. Hayes; William H. Hartwell
- Main IPC: G07C5/00
- IPC: G07C5/00 ; G07C5/08 ; G05D1/00 ; H04L29/08 ; G06Q20/10 ; G06Q50/30 ; G06Q10/00

Abstract:
A computer-implemented method for automated service management includes identifying a period of time to perform a service on a transporter, wherein the transporter is one of: a vehicle, an aircraft, a watercraft, or a rail based transportation. A first location within a vicinity of the transporter is identified, wherein the vicinity is based at least in part on a known location of the transporter. The transporter is instructed to relocate to the first location and responsive to the computer determining the service of the transporter is complete, the transporter is instructed to relocate to the known location.
Public/Granted literature
- US20170004461A1 AUTOMATED SERVICE MANAGEMENT Public/Granted day:2017-01-05
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