Invention Grant
- Patent Title: System, method and computer program product for service call identification
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Application No.: US15271295Application Date: 2016-09-21
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Publication No.: US09686393B1Publication Date: 2017-06-20
- Inventor: Keke Cai , Bai Chen Deng , Dongxu Duan , Zhong Su , Li Zhang , Xiaolu Zhang , Shiwan Zhao
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: McGinn IP Law Group, PLLC
- Agent Alexa L. Ashworth, Esq.
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/06 ; H04M3/42 ; H04M1/663 ; H04M1/57 ; H04M3/436 ; H04M1/2745 ; H04L29/08

Abstract:
A method, system, and computer program product, include receiving a request for registration from a service provider, the request for registration comprising characteristic information of a service call to be initiated, determining whether the service receiver has authorized the request for registration, and upon the service receiver having authorized the request for registration, registering the characteristic information of the service call for the service receiver to enable the identification of the service call.
Information query