Invention Grant
- Patent Title: Email analytics
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Application No.: US14519637Application Date: 2014-10-21
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Publication No.: US09710539B2Publication Date: 2017-07-18
- Inventor: Lipika Dey , Gautam Shroff , Somya Singh
- Applicant: TATA CONSULTANCY SERVICES LIMITED
- Applicant Address: IN Mumbai
- Assignee: TATA CONSULTANCY SERVICES LIMITED
- Current Assignee: TATA CONSULTANCY SERVICES LIMITED
- Current Assignee Address: IN Mumbai
- Agency: Hamre, Schumann, Mueller & Larson, P.C.
- Priority: IN919/MUM/2014 20140320
- Main IPC: G06F17/30
- IPC: G06F17/30 ; H04L12/58

Abstract:
A method for performing email analytics is described. The method includes extracting emails from the configured email repository. The emails are then grouped into mail groups based on identification of content similarity of the emails. A network graph is then constructed for each of the mail group to identify an association of emails in the mail group based on header-level analysis of emails. Thereafter, email analytics is performed on the mail groups by clustering the mail groups into mail clusters based on temporal progression of emails in the mail groups. Key phrases are then determined based on a content analysis of emails in the mail groups in the mail clusters. The key phrases are then associated with the network graphs of the mail groups.
Public/Granted literature
- US20150269242A1 EMAIL ANALYTICS Public/Granted day:2015-09-24
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