Invention Grant
- Patent Title: Systems and methods for context based and socially aware call routing
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Application No.: US14188329Application Date: 2014-02-24
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Publication No.: US09723461B2Publication Date: 2017-08-01
- Inventor: Shailesh Dinkar Govande , Madhura Pravin Tipnis
- Applicant: PayPal, Inc.
- Applicant Address: US CA San Jose
- Assignee: PAYPAL, INC.
- Current Assignee: PAYPAL, INC.
- Current Assignee Address: US CA San Jose
- Agency: Haynes and Boone, LLP
- Main IPC: H04W4/16
- IPC: H04W4/16 ; H04M3/54

Abstract:
When a telephone call is made to a user with a cellular telephone that has weak or no wireless signal receptions, the telephone call may be re-routed to another telephone located near the user, such that the telephone call may reach the user via another telephone. A system or method is provided to determine an alternate telephone, to which the telephone call is re-routed when the primary receiving telephone is a cellular phone that has weak or no wireless signal reception. The alternate telephone may be determined in a context and/or social aware basis. The alternate telephone may belong to a friend or family member of the user of the primary receiving telephone. Further, the alternate telephone may be located near the user of the primary receiving telephone, such that the user of the primary receiving telephone may be reached when the telephone call is re-routed to the alternate telephone.
Public/Granted literature
- US20150245184A1 SYSTEMS AND METHODS FOR CONTEXT BASED AND SOCIALLY AWARE CALL ROUTING Public/Granted day:2015-08-27
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