In a first embodiment, a method includes: entering a reduced communications performance environment, wherein a mobile device connected to a network loses connection to the network; attempting to reconnect to the network in the reduced performance environment without success; recording network connection attempt information; entering an improved performance environment, wherein the mobile device is reconnected to the network; and transmitting the network connection attempt information to a remote server. In a second embodiment, a method includes: consulting a network reconnection attempts profile previously sent from a cloud server to a mobile device; based on the network reconnections attempts profile, determining a network reconnection attempt schedule; and attempting to reconnect to the network according to the network reconnection attempt schedule until the mobile device is reconnected to the network.