Invention Grant
- Patent Title: Systems and processes to manage multiple modes of communication
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Application No.: US14922344Application Date: 2015-10-26
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Publication No.: US09736664B2Publication Date: 2017-08-15
- Inventor: Kwok Wai Cheung , Peter P. Tong , C. Douglass Thomas
- Applicant: IpVenture, Inc.
- Applicant Address: US CA Los Altos
- Assignee: IpVenture, Inc.
- Current Assignee: IpVenture, Inc.
- Current Assignee Address: US CA Los Altos
- Main IPC: H04M1/725
- IPC: H04M1/725 ; H04W4/00 ; H04W4/14 ; G06Q10/10 ; H04M3/436 ; H04W4/16 ; H04W4/12
Abstract:
A computer-implemented system and method to manage the communication of a user are disclosed. In one embodiment, when a person tries to electronically convey a message to the user, the status of the user, the identity of the person, and the urgency of the message can be identified. The access priority of the person can be determined based on the person's identity. Then, the message can be managed using one or more rules and in view of the status of the user, the access priority of the person and the urgency of the message.
Public/Granted literature
- US20160044474A1 SYSTEMS AND PROCESSES TO MANAGE MULTIPLE MODES OF COMMUNICATION Public/Granted day:2016-02-11
Information query
